Summary of qualifications

1995 - Present               ADP Dealer Services                     Portland, OR

Software Engineer III (1999 – Present)

§     Project lead for ADP enhancements to WRQ’s Reflection terminal emulator. Design and implement modules that mine legacy data from REALITY/PICK® database residing on UNIX server and then import selected information into Microsoft Office applications. Implementation requires combination of VBA, Reflection Basic, REALITY/PICK® PROC and Data/Basic, and UNIX Perl and Korn shell programming. Source control project in ClearCase. Package project using InstallShield.

§     Webmaster for Unix Engineering server. Install and maintain Apache web server and Perl distributions and modules. Author in HTML and code cgi scripts in Perl.

Software Engineer II (1995-1999)

§     Reflection Project lead.

§     Corrected defects in CoRA2 (REALITY/PICK®) operating system programming in C, Korn Shell and the REALITY assembler. Integrated operating system enhancements into SVR3, SVR4, and Alpha TRU64 releases.

§     Provided last recourse support to ADP National Technical Support.

§     Participated in Product Integration testing.

1990 - 1995                   The Ultimate Corporation          Costa Mesa, CA

Sustaining Software Engineering Supervisor

§     Designed and implemented new system features stipulated by Marketing and customer requirements.

§     Scheduled defect fixes into specific releases and directed staff of sustaining software engineers.

§     Researched, qualified and fixed defects. Administered defect database.

§     Reviewed and clarified end user technical documentation.

1989 - 1990                   McDonnell Douglas                    Santa Ana, CA

                                    Computer Systems Company

Senior Software Engineer

§     Fixed REALITY/PICK® OS defects, issued patches.

§     Created and presented technical lectures detailing new OS features to customers and value-added resellers.

1988 - 1989                   General Automation                   Santa Ana, CA

Systems Programmer

§     Fixed GA/PICK® OS defects.

§     Provided in depth assistance to technical support.

§     Participated in Quality Assurance of new releases.

1984 - 1988                   McDonnell Douglas                    Santa Ana, CA

                                    Field Service Company

Software Engineer (1987 – 1988)

§     Created training material and taught classes to technical support staff detailing REALITY/PICK® OS internals.

§     Provided last resource support for enigmatic hotline calls.

§     Created utilities to assist troubleshooting and call tracking, including expert diagnostic system and group tracking/messaging system.

Senior Technical Support Analyst (1984 – 1987)

§     Provided corporate level telephone support to value-added resellers and regional support analysts.

§     Reported verifiable problems to systems engineering.

§     Assisted in Alpha testing of new releases and coordinated technical aspects of Beta testing.

§     Taught programming and systems administration to Microdata’s Customer Training department. Represented Field Service on Panel of Experts at annual Microdata REALITY Users Group meetings.

History of experience prior to 1984 and references available on request

Education

2000                             ADP Boostershot Training              Portland, OR

On-site training presented by InstallShield Corporation

§     InstallShield for Windows Installer

1995                             ADP Boostershot Training              Portland, OR

On-site training presented by Portland Community College

§     College-level classes in UNIX, Korn Shell, TET and FrameMaker

1992                             Orange Coast Com. College     Costa Mesa, CA

C Programming

§     Achieved highest overall grade ever awarded.

1967 - 1968                   George Washington University  Washington, DC

Mathematics major

1966 - 1967                   Benjamin Franklin University     Washington, DC

Accounting major

1965 - 1966                   University of Rochester               Rochester, NY

Mathematics major

Awards received

ADP Award of Excellence, 1999

National Merit Scholarship Finalist, 1965